Privacy Policy

Last updated: November 14, 2026

This policy explains how RPD Agency ("we") handles personal data in RPD Prospect.

1. Data we collect

• Account data: your name, email, company and billing details (payments are processed by Paddle, our Merchant of Record; we do not store card numbers).
• Mailbox credentials: the SMTP/IMAP login you connect, stored encrypted (AES-256-GCM) and used only to send your campaigns and read replies to them.
• Contact lists you upload: names, emails, job titles, companies and locations of your prospects, processed on your behalf.
• Usage data: logs needed to run and secure the Service.

2. How we use it

To provide the Service: sending your sequences, detecting replies, bounces and unsubscribes, generating AI summaries and drafts, notifying you, billing and support. We do not sell personal data and do not use your lists for our own marketing.

3. AI processing

Reply text may be processed by our AI provider (Google Gemini API) solely to classify the reply and draft an answer.

4. Your prospects' rights

Every campaign email includes an unsubscribe link. Unsubscribe requests are applied immediately and permanently for that sender. Prospects can also ask us to delete their data at maya@tryrpdagency.com.

5. Retention and security

Data is kept while your account is active and deleted within 30 days after you close it, except where the law requires longer retention. Data is stored on servers with access control, encryption of credentials and per-account isolation.

6. Your rights

You can request access, correction, export or deletion of your data at any time by emailing us.

7. Contact

RPD Agency · Rua Guarapuava, 1174 - Centro · Campo Mourão, PR 87302-160 · Brazil · maya@tryrpdagency.com